AN estate agent dedicated to serving the local community is celebrating after receiving a prestigious gold award.

Irlams estate agent on King Street has won The British Property Award for Knutsford.

Their team performed outstandingly throughout the extensive judging period which focused on customer service levels.

Irlams Estate Agents have now been shortlisted for a number of national awards which will be announced later in the year.

Established in 2013, Irlams is an independent estate agent specialising in sales and letting.

The team is led by director, Tim Irlam, who has a wealth of knowledge within the local area and many years’ experience dealing within the prosperous property market.

Tim said: "It has been a very challenging last year or so for various reasons and an ever-changing landscape but I am so proud of my staff for the professionalism, dedication and service levels they have continued to provide.

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"We have had our busiest ever year with new records set almost on a monthly basis but to be able to do this whilst outshining all of our competitors and being recognised as the area’s best gives further appetite to improve and push forward.

"From our local office in the heart of Knutsford to the extensive, innovative marketing techniques, we aim to do things a little differently and bring a truly bespoke service with customer satisfaction being our first aim.

"Our personal, friendly but professional approach gives us the edge. We listen, we understand and turn your wishes into reality."

The team is now through to the regional awards.

The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.

Agents who go that extra mile and provide outstanding levels of customer service are rewarded with our accolade, which acts as a beacon to highlight these attributes to their local marketplace.

A spokesman for British Property Awards said: " We passionately believe that agents who provide a fantastic service and go that extra mile for their clients, should be rewarded and highlighted for their endeavours.

"We independently assess estate agents against a set of 25 criteria, most of which is often overlooked by the clients and certainly overlooked before they decide to get in contract with an agent.

"We judge agents on a town by town basis, ensuring that only those agents who meet a certain standard are awarded by our team."