FLY-TIPPING, blocked grids and broken street lights are just some of the problems that can blight neighbourhoods.
But now there is an easier way for Northwich and Winsford residents to report them.
A new app from Cheshire West and Chester Council allows users to pinpoint the location on a map, take a photo of the issue and provide details.
The report is then sent directly to the appropriate service to be categorised and dealt with in line with agreed timescales, and users can check the status of each report with a log on the app.
Cllr Karen Shore, cabinet member for environment, highways and strategic planning, said: "It’s never been easier to report issues and faults on the highways, streets and green spaces across our borough.
"We want our residents to let us know when things aren’t working or where there are issues that may cause inconvenience or harm to others, by reporting them through the app.
"Together we can make sure that streets, roads and parks are kept clean, tidy and safe for all our communities.
“This is also another example of how we can engage electronically with our residents, laying the foundation to becoming a digital-first council.”
Links to other council services on the app also make it simpler to set up a council tax direct debit, request collection of a bulky item or report a missed bin collection.
To download the app, search 'Cheshire West and Chester' in either the Apple or Android app store.
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