STAFF at Sharston House Nursing Home in Manor Park South, Knutsford, have received a glowing report from the Care Quality Commission.

Inspectors who visited the home last month found it to be good overall and good in every category, judging it to be caring, safe, effective, responsive and well-led.

The inspection report said: “People were happy about the service. They shared lots of positive comments about their care, meals and menus provided and activities on offer.

“People were able to participate in a range of interactive and meaningful activities. The registered manager and staff were very welcoming and caring about people in Sharston House.

“There was a friendly and welcoming atmosphere. Safe care and treatment were consistently provided.

“People told us they were happy and felt safe and secure. Staff understood and respected people's right to make their own decisions and supported people to make choices.

“People's privacy, dignity and independence was promoted. We received positive comments about the quality and range of social activities provided to everyone.”

Home manager Nishi Gottlieb said: “I am delighted by the report. It’s been a real team effort and I am so proud of all my staff in maintaining the home’s good rating.

“It reflects what the community and health professionals think about us. We are proud to be highly regarded as a friendly home offering really good person-centred care.”

Inspectors said staff ‘supported and cared for people in a dignified way, respecting their privacy supporting them with personal care’.

Relatives shared positive comments about the quality of care at Sharston House, one saying, ‘Our family is really pleased that mum is so well looked after’ and another remarked ‘The level of care has been wonderful’.

The report said the chefs supplied homemade food taking into account people’s likes and dislikes – homemade cakes being freshly made each day.

The inspectors said they saw evidence of a variety of meaningful activities, from trips out and games sessions to exercise classes and craft afternoons.

The report said support was personalised to meet people’s needs – staff helped a resident to keep in touch with their family using Skype, while they ensured another could continue doing the crossword by enlarging the print for him.