Banks Hall Farm care home, in Swanlow Lane, has been rated ‘good’ following an inspection by the Care Quality Commission.

The care home, which cares for adults with learning difficulties, does ‘require improvement’ in leadership but it received a ‘good’ rating in safety, effectiveness, how caring the service is and how responsive it is.

The inspector said: “During the inspection we noted that there were always enough staff to meet people's needs and ensure they were safe.

“We checked the rota's and saw this was consistently the case.

“The safeguarding policy was robust and available to staff.

“We reviewed accident and incident documentation and saw all had been investigated, outcomes recorded and lessons learned to prevent re-occurrence.”

The service is said to be effective as well with residents having access to a sensory room.

This was praised by the inspector who said: “This allowed more room for a low stress environment.

“The home was still busy as the complexity of people's needs required there to be a minimum of one staff member for each person living there, but there were now additional usable spaces where people could spend quiet time if they wished to.”

Leadership in the care home does require improvement.

The inspector said: “The registered manager completed quality assurance checks that protected people and mitigated risks of harm.

“These were completed regularly but documentation was not always comprehensively completed. For example the records relating to governance meetings suggested that incidents had not been addressed.

“The registered manager assured us that incidents were examined at governance meetings and showed us outcomes and lessons learned that mitigated future risk.

“Therefore, the processes could be improved by stream-lining the systems and a more structured approach to documentation.”