IN REPLY to the letter from Mabel Taylor regarding medical matters in Knutsford.

This fails to reflect the experience of patients registered with Knutsford Toft Road Surgery – 27 appointments available for week commencing November 23 – as of 11.14am on Saturday, November 21 – with only one day with no appointments face to face at present.

Significant investment is being made to enhance the services that residents of Knutsford will have on offer now and in the future.

I was hoping this might form the basis of a new story – I did ring the office on Thursday and the local correspondent was going to ring me – but not so far.

Very happy to demonstrate the patient access app which offers people so many new services for FREE – appointments can be booked 24/7 – your current and previous medical records available to view with doctors comments on say blood tests – no need to ring the surgery.

Request repeat prescriptions online and more and more to come.

Happy for you to contact Toft Road or the CCG in Macclesfield to verify what I am saying and who I am.

Patrick H Heywood Chairman Knutsford Toft Road PPG