THE Mere Golf Resort and Spa’s head of HR, Jane Hubbard, has been appointed a fellow of the Institute of Leadership and Management.
This appointment is deemed the highest accolade given to a business leader and recognises Hubbard’s strategic role in shaping The Mere’s business.
It is specifically an acknowledgement of the success of the leadership programme that Hubbard developed and implement since the resort’s re-launch in 2012.
Hubbard joined the Cheshire resort in January 2012 with a brief to recruit and train staff in support of the resort’s newly extended facilities including its first residential hotel.
In addition, Hubbard was tasked with developing and implementing a new HR and training strategy across the resort.
Hubbard has subsequently implemented a leadership programme for all senior management and heads of department called ‘The Effective Leadership Programme’ focusing on all elements of leadership.
This incorporated a ‘situational leadership’ element, coaching staff to apply these skills within the context of their day-to-day jobs, to ensure change took effect within the resort.
“From a professional perspective, this appointment represents the pinnacle of my career achievements to date. I’m thrilled to receive the recognition from the ILM for the projects I have implemented here at The Mere,” Jane said.
“This appointment is extremely well deserved and recognises the sterling work Jane has carried out.
Mark Boler, chief executive at the Mere, added: “The Effective Leadership Programme has had a significant impact on our senior team and sets us apart as a business, in terms of the service ethic that is now instilled within the resort. Our investment in training and development has led the way in achieving our goal in providing excellence in customer service.”