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Focus on customer care proves a winning formula
THE Mere Golf Resort and Spa has been awarded the 2013 Certificate of Excellence from TripAdvisor, the world’s largest travel site.
The award places The Mere in the top-performing 10 per cent of all businesses worldwide on TripAdvisor, and is given to businesses that consistently earn high ratings from TripAdvisor travellers.
The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.
Mark Boler, founder and chief executive of the Mere Golf Resort and Spa, said: “This is recognition of our obsessive focus on outstanding customer service and delivering the best possible experience for our guests and visitors.
"We’re very excited to be awarded this independent Certificate of Excellence, and we hope it will help drive more visitors through our legendary arch in the heart of the beautiful Cheshire countryside.”
To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor.
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